Terms & Conditions

Legal Agreement

Last Updated: January 2026

Welcome to f2999, Bangladesh's trusted online casino and sports betting platform. These Terms & Conditions govern your access to and use of all services offered by f2999 at https://f2999.app, including but not limited to online casino games, live casino, cricket betting, slot games, crash games, and fish games.

By creating an account, logging in, or otherwise using any part of the f2999 platform, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety. If you do not agree with any provision stated herein, you must immediately cease use of the platform and close your account.

f2999 reserves the right to modify, update, or replace any part of these Terms & Conditions at any time. Continued use of the platform following any changes constitutes acceptance of the revised terms. Players are encouraged to review these terms periodically to stay informed of any updates.

Eligibility & Age Restriction

Access to and use of f2999 services is strictly limited to adults. By registering an account, you warrant that all of the following conditions are satisfied:

• You are at least 21 years of age. Players under 21 are strictly not permitted to register or play on f2999.
• You are a resident of or legally permitted to access online gaming services in your jurisdiction.
• You are not listed on any self-exclusion register or gambling restriction database.
• You are acting on your own behalf and not as an agent for a third party.
• All funds used on f2999 are obtained from legitimate sources and are not proceeds of illegal activity.

f2999 reserves the right to request proof of age at any time and to suspend accounts where eligibility cannot be verified. 21+ only. Please gamble responsibly.

Account Registration & Security

To access f2999's full range of services, you must register a personal account. Each individual is permitted to hold exactly one account. Opening multiple accounts — whether under your own identity or that of another person — constitutes a violation of these Terms & Conditions and may result in immediate account closure and forfeiture of any balances.

Account Information

When registering, you agree to provide accurate, complete, and up-to-date information. You are responsible for keeping your login credentials confidential. f2999 will not be held liable for any loss arising from unauthorised access to your account resulting from your failure to maintain credential security. You must notify f2999 immediately at [email protected] if you suspect any unauthorised use of your account.

• Provide your real full name, date of birth, and a valid mobile number registered in Bangladesh.
• Use a strong, unique password and do not share your login details with any third party.
• Immediately update your account information if any of your personal details change.

KYC Verification

f2999 operates a Know Your Customer (KYC) process in accordance with applicable anti-money laundering standards. You may be required to submit government-issued identification such as a National ID card (NID), passport, or driver's licence before processing withdrawals or as part of routine account verification. Failure to complete KYC verification may result in temporary suspension of withdrawal privileges until the process is successfully completed.

Deposits & Withdrawals

f2999 supports a range of local and international payment methods designed to make transactions fast and convenient for players based in Bangladesh. All transactions are processed in Bangladeshi Taka (BDT) and are subject to the terms set out below.

Accepted Deposit Methods

f2999 currently accepts deposits via the following payment channels:

• Mobile banking: bKash, Nagad, Rocket, Upay — with instant credit to your f2999 wallet.
• Bank transfers via Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank.
• International debit and credit cards: Visa and Mastercard.
• Minimum deposit amount: ৳500. Maximum deposit limits may apply depending on your chosen payment method.

Withdrawal Policy

Withdrawal requests are processed subject to the following conditions:

• Withdrawals are only permitted to payment methods previously used for a deposit on the same account.
• Minimum withdrawal amount: ৳500. Processing time is typically within 24 hours of approval, subject to KYC status.
• f2999 reserves the right to delay or suspend withdrawals pending investigation of suspected fraudulent activity or policy breach.

Bonuses & Promotions

f2999 periodically offers promotional bonuses including welcome bonuses, reload bonuses, free spins, and special event promotions tied to cricket tournaments such as BPL, IPL, and T20 World Cup fixtures. All bonuses are subject to the following standard conditions:

• All bonuses carry a wagering requirement (rollover) that must be met before winnings derived from the bonus can be withdrawn.
• Welcome bonuses are available to new players on their first qualifying deposit only. Duplicate accounts attempting to reclaim a welcome bonus will be closed without payment.
• Bonus funds cannot be transferred, exchanged for cash, or used on restricted game categories unless the specific promotion states otherwise.
• f2999 reserves the right to withdraw, modify, or cancel any promotion at any time without prior notice if abuse or technical error is suspected.
• Free spins issued as part of a promotion expire within the timeframe stated in the specific promotion terms, after which unused spins are forfeited.

The full terms applicable to any individual promotion are displayed on the relevant promotion page or communicated directly to the eligible player. In the event of any conflict between these general Terms & Conditions and the specific bonus terms, the specific bonus terms shall prevail.

Responsible Gaming

f2999 is committed to promoting responsible gaming across its entire platform. We encourage all players to gamble responsibly and within their personal financial means. If you feel that your gambling activity is becoming unmanageable, we urge you to use the self-exclusion, deposit limit, and time-out tools available through your account settings. You may also contact our support team directly at [email protected] for guidance on accessing these tools.

We do not extend credit to players. Gambling should be viewed as entertainment, not a source of income. Players are strictly reminded that the minimum age to use f2999 is 21 years.

Intellectual Property

All content on the f2999 platform — including but not limited to text, graphics, logos, button icons, software, audio clips, game interfaces, and the overall selection and arrangement of materials — is the property of f2999 or its content suppliers and is protected by applicable intellectual property laws.

Unauthorised reproduction, distribution, or commercial exploitation of any f2999 content is strictly prohibited. You may not copy, modify, create derivative works, publicly display, or commercially exploit any content from the platform without express written permission from f2999.

Limitation of Liability

To the maximum extent permitted by applicable law, f2999 and its affiliates, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, data, or goodwill — arising out of or in connection with your access to or use of the f2999 platform or services.

f2999 provides its platform on an 'as is' and 'as available' basis without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, or uninterrupted access. f2999 does not guarantee that the platform will be error-free or continuously available.

Account Termination & Suspension

f2999 reserves the right, at its absolute discretion, to suspend, restrict, or permanently close any player account without prior notice in any of the following circumstances:

• Breach of any provision of these Terms & Conditions, including the submission of false identity information, multiple account registration, or manipulation of bonus terms.
• Engagement in fraudulent activity, collusion with other players, use of bots or automated software, or any other behaviour intended to defraud f2999 or other players.
• Where continued operation of the account would be in breach of applicable law, regulatory guidance, or f2999's internal risk management policies.

Governing Law & Dispute Resolution

These Terms & Conditions shall be interpreted in accordance with general principles of international online gaming law. Any dispute arising from or relating to these Terms & Conditions or your use of the f2999 platform shall first be addressed through good-faith negotiation between you and f2999. You agree to contact our support team at [email protected] before initiating any formal dispute or legal proceeding.

f2999 makes no representation that the platform or its content is appropriate or available for use in all jurisdictions. Players accessing f2999 from locations where online gambling may be restricted or prohibited are solely responsible for complying with applicable local laws.

Changes to These Terms

f2999 may revise these Terms & Conditions at any time by posting an updated version on this page. The revised terms will take effect immediately upon posting unless otherwise stated. We encourage you to bookmark this page and review it regularly so that you remain aware of any changes that may affect your use of the platform.

Your continued use of f2999 following the posting of revised Terms & Conditions constitutes your acceptance of those changes. If you disagree with any revised terms, you must stop using the platform immediately.

Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of f2999's services, please contact our customer support team. We aim to respond to all enquiries within 24 hours Bangladesh Standard Time (BST, UTC+6).

Email: [email protected] (plain text only — this address is not a clickable link)